Returns Policy
At Musk Al Khulood Perfumes, we are passionate about crafting unique products that stand apart. We put great care and attention into every piece we create, and we hope you cherish your purchases as much as we enjoyed making them for you.
If you are not satisfied with your purchase and wish to return or exchange it, please contact our customer service team via WhatsApp:
00971505960529Order Cancellation
If you wish to cancel your order, you may do so by notifying us within 24 hours.
Return Conditions
- Items must be returned in their original packaging to be eligible for a return.
- Opened items will not be accepted for return under any circumstances.
- The change-of-mind policy applies only within 24 hours of purchase.
Refunds
Refunds will be processed only through the original payment method or as a credit voucher. Credit vouchers issued may be used within one month from the date of issuance.